Text Messaging (SMS) Terms and Conditions
Updated February 12, 2019
Thank you for using Paladina Health’s SMS notifications to receive up-to-date account alerts and information.
Paladina Health offers the convenience of relevant, up-to-date appointment alerts and information on your mobile phone. Paladina Health does not charge for this service, but message and data rates from your carrier may apply. SMS messages require a mobile phone number to enroll. This program will be on-going. Subscribers will be allowed to opt-out of this program at any time. By participating in SMS messaging, you agree to the terms and conditions presented here.
Text STOP to ##### to stop receiving SMS messages from Paladina Health.
For more info, Text HELP to ###### or Call: 1-866-808-6005.
Compatible carriers include: AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Breakaway Wireless, Cabelvision (Optimum Mobile), Carolina West Wireless, Cellcom, Cellular One of East Central Illinois, Centennial Wireless, Chariton Valley Cellular, Chat Mobility (Hawkeye), Cincinnati Bell Wireless, Coral Wireless, Cox Mobility, Cross/ Sprocket, C-Spire Wireless (formerly Cellsouth), CTC Telecom, DTC Wireless (Advantage Cellular), Duet IP (AKA Silverline/Benton/Albany), Element Mobile, Epic Touch, GCI Communications, Golden State, Illinois Valley Cellular, Immix (Keystone Wireless/ PC Management), Inland Cellular, iWireless, Leaco, Mobi PCS, Mosaic, MTPCS/ Cellular One (Cellone Nation), Nemont, Nex-Tech Wireless, nTelos, NW Missouri Cellular (Hawkeye), Panhandle Telecommunications, Peoples Wireless, Pioneer, Pine Cellular, Plateau, Revol, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - Syringa, Rina - UBET, Rina - Manti, Rural Cellular Corporation, SI Wireless, Simmetry, SouthernLINC, SRT, Strata Networks, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless. T-Mobile is not liable for delayed or undelivered messages.
Text messaging, also known as SMS, is one method that Paladina Health uses to communicate with members and prospective members. After opting-in to receive Paladina Health text messaging alerts, Paladina Health may send periodic texts that could include benefit reminders, appointment confirmations, event information, and other important information. The frequency of text messages from Paladina Health may vary.
By opting-in to receive these text messages, you consent to our use of an automated system to generate the text message to you. No purchase is required to be eligible to receive text messages from Paladina Health. While we do not charge fees to receive text messages, message and Data Rates from your wireless carrier may apply. Any costs incurred as a result are your responsibility. Check with your wireless provider for details on receiving text messages. Paladina Health reserves the right to terminate the texting service, in whole or in part, at any time without notice.
How to Opt-out/Stop
To opt-out of the texting service, simply text back the keyword, STOP, after receiving a message, email firstname.lastname@example.org or call Paladina Health at 1-866-808-6005. After doing so, you will receive confirmation of your opt-out, and you will no longer receive any Paladina Health messages thereafter.
How to get Support/Help
To get help, simply text back the keyword, HELP, after receiving a message, call 1-866-808-6005, or email email@example.com.
Compatible carriers include: AT&T, Verizon Wireless, T-Mobile®/MetroPCS, Sprint, Virgin Mobile, Cricket, Boost, nTelos, Cincinnati Bell, Cellular South, Cellcom, GetLisa, Carolina West Wireless, U.S. Cellular, Interop. Additional carriers may be added. T-Mobile is not liable for delayed or undelivered messages.
You can review Paladina Health’s Notice of Privacy Practices here: https://www.paladinahealth.com/notice-privacy-practices
Updated November 15, 2017
Links to third party websites
When you register for a Paladina Health online account, you must provide the personal information designated as "required" on the registration page. If, at any time, you would like to deactivate or have us remove your Paladina Health online account, you may do so by sending a request to us at firstname.lastname@example.org.
Personal information we collect about you & how we use it
We do not share your personal information with third parties, outside of the Paladina Health family of companies, except in the following circumstances:
When we have your consent to do so;
To trusted businesses that assist us in operating or providing our Services or servicing you, subject to confidentiality obligations; or
E-mails you send to Paladina Health
Interest Based Advertising and IP Targeting
We may work with data providers to serve advertising to you through display media or other methods. These providers may use personal information that we have collected or that you have provided to locate you online, such as when you visit or log in to websites or mobile applications. This information may be linked to online identifiers or IP addresses assigned to you, and to demographic or interest-based data, in order to target you with relevant advertising, including about our healthcare services. To learn more about or opt out of this specific interest-based advertising, please visit the industry opt-out pages operated by the Digital Advertising Alliance (DAA), at http://www.aboutads.info and by the Network Advertising Intiative (NAI) at http://networkadvertising.org. Please understand that this policy, and the attached links to the DAA Self-Regulatory Program and NAI, do not control advertising restrictions on social media sites such as Facebook or Twitter.
Paladina Health's websites are intended for adults, age 18 and older, and are not intended to attract children. Paladina Health will not collect personal information from any person we actually know to be under 18 years old.
How to contact us if you have a question or complaint
Paladina Health Online Privacy
1551 Wewatta St.
Denver, CO 80202
Phone: (866) 808-6005