'Concierge Care' Provides a Patient-First Health Benefits Approach

'Concierge Care' Provides a Patient-First Health Benefits Approach

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Vanessa Haas, HR director for Longmont, Colo.-based Left Hand Brewing, is convinced she would not be alive today had the brewery not instituted a kind of concierge care for its employees.

Haas, who considers herself to be active and healthy, began suffering from mysterious breathing difficulties over Memorial Day weekend. Rather than being routed to a call nurse who may not have triaged her correctly, Haas directly contacted her physician, who recognized the symptoms of pulmonary embolism, told her to come see him and had her admitted to the hospital through the emergency room within 90 minutes.

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